CompTIA Healthcare IT Technician Online Courses

Healthcare IT Technician Online Course in Mozambique



2KO Africa offers Healthcare IT Technician  training in Maputo, Mozambique. We specialise in CompTIA Certification courses and now offer Healthcare IT Technician  courses in Maputo. All our trainers are Certified and have years of practical experience in the classroom and in the field. Students who do 2KO's Healthcare IT Technician Training will be prepared to sit the CompTIA Certification exams for whichever training they do. 2KO is an IT consulting and training company, offering both business services and multi-platform training. 2KO Africa's wide range of computer courses are available as full time classes, or as online learning, to ensure the Healthcare IT Technician training.


The CompTIA Healthcare IT Technician certification ensures IT professionals have the knowledge and skills needed to succeed in installing, managing and troubleshooting IT systems in medical and clinical settings. Healthcare IT technicians are essential in maintaining a high quality of care to patients in hospitals nationwide.


As an IT professional working at a hospital, it's easy to get overwhelmed with unfamiliar medical terminology and patient confidentiality requirements. CompTIA's Healthcare IT Technician certification dives into the latest hospital-based IT systems and focuses on the medical jargon you'll be working with.

CompTIA Healthcare IT Technician puts you in a high-growth job market. Employment of health IT professionals is expected to increase by 20 percent through 2018, according to the Bureau of Labor Statistics. The U.S. government estimates that we will need more than 50,000 health IT workers to help medical providers with electronic medical records - a number expected only to grow as the American population ages.


Module 1 - Introducing IT Healthcare

What is Healthcare IT

Types of Healthcare Facilities

Hospital Patient Flow

Healthcare IT Goals

Healthcare Website Tour

CompTIA Healthcare IT Technician Exam

Introducing Data Flow in HIT


Module 2 -Support Flow

Getting To Know Information Systems

Hospital Information System Primary Functions

Master Patient Index

Message Types and Interface Functions

Admitted-Discharged-Transferred Messages

Perioperative Information System

Pharmacy Information System

Radiology Information Systems

Lab Information Systems

Emergency Department Information Systems


Module 3 - Regulatory Requirements

Agencies Governing Healthcare

Operating Divisions Of The HHS

Centers for Medicare & Medicaid Services (CMS)

Office of the National Coordinator (ONC)

Office of Civil Rights and NIST

Healthcare Programs and e-PHI

Healthcare Laws

HIPAA Controls-Compliance and Penalties

Legal Best Practices and Documentation

Health and Human Services Website (

Center for Medicare and Medicaid Services Website (

HIPAA Privacy and Security Rules


Module 4 - Organizational Behavior

Handling Protected Health Information (PHI)

Physical and Technical Safeguards

Applying Proper Communication Methods

PBX and VoIP Infrastructure

Technical Roles and Responsibilities

Technical Roles and Responsibilities

Role-Based Access and Exceptions

Organizational Structures and Methods of Operation

Private Practices and Other Facilities

Executing Dailey Activities and IT Functions

HIT Etiquette in the Hospital

Room Consideration Requirements and Protections Privacy and Security Game


Module 5 - IT Operations

Internet and Intranet Concepts

OSI Model and TCP/IP

Transport and Network Layers

Data Link and Physical Layers

Wi-Fi Standards

Network Servers and Single Sign On

Cloud Computing and Virtualization

Programming Languages

WLAN Topologies

Routing-Port Forwarding and DHCP

Client IP Configuration

Switches and Internet Modems

Network Tools

Healthcare Power Outlets

EHR and EMR Information Systems

Issues to Consider


Deploying Workstations

OS Updates and Troubleshooting Devices

Change Management Documentation

Peripheral Devices and Removable Storage

Troubleshooting Tools and Utilities Demonstration


Module 6 - Medical Business Operations

Medical Terms-Imaging and Testing

Controlled Substance Schedules

Trauma Center Qualifications

Medical Imaging Terms and Testing

Inpatient Medical Departments

Outpatient Medical Departments

Clinical Operations and Tools

Medical Software Terms and Functions

Imaging Formats and Standards

Change Control and Support Requests

System and Interface Messaging

Typical Interface Issues

Electronic Health Record Solutions Demonstration

Security Challenges

Access Control and Permissions

Physical Security and Device Location

Physical Security Access

Environmental Security

Password Guidelines

Encryption Types and Utilities

Secure Communications

Storage Encryption Goals

Storage Types and Architectures

Securing Wireless Networks

Remote Access Options

Backup Security

PHI Disposal